When it comes to public transport safety, safety is one of the main concerns for passengers. The government and the respective business owners genuinely do their best to perfect this phase of the passenger’s journey but often their effort goes in vain.

This article will discuss a straightforward but helpful guide to public transport safety. This article will apply to all sorts of transport businesses including taxis, shuttle services, and delivery businesses.

Business owners:

One of the main factors impacting safety in the transportation industry is the business owners.

• Respective owners should set comfortable and achievable monthly targets. When the target is huge drivers tend to squeeze more passengers and trips within a limited amount of time. This will definitely lead to chaos one or the other way.
• Driver’s quality should matter more than the driver’s quantity. Having less number of quality safety drivers is always better than having more unqualified drivers on the road. Owners might think having a large fleet will result in more revenue but the quality of drivers should be also taken into consideration.
• Proper dispute management should be in place. It is impossible to have a 100% perfect system. So it is normal to have a dispute raised by the passenger or the driver itself, in that case, proper dispute management should be in place and steps should also be taken to avoid such mishaps in the future.

Drivers:

At the end of the day, it all comes to the driver regarding safety.

• A little speed is ok but no control is not. 69 percent of accidents are caused by the over-speeding of vehicles(refer to the link: Over-speeding on highways major cause of road accidents), So it all comes down to the person who controls the wheel. In general, speeding should not be encouraged.
• Maintenance of the vehicle is more important. It is not necessary that the driver should consciously influence the safety of the vehicle. It could be the vehicle itself, so vehicle maintenance is important.
• Stick to the basics. Follow the traffic rules at the basic level.
• Treat the passenger respectfully. This point entirely depends on the individual driver and their character but basically getting the passenger and giving their conversational space will go a long way.
• Influence of Alcohol. Whatever the situation may be driving under the influence of Alcohol should be strictly avoided and reported if found with your co-worker also.

Management Software:

Your management software should assist you in all situations and make your work easy. Here are some of the core features that transport software should have regarding safety.

• Passenger SOS. The SOS feature for passengers is one of the necessary features in terms of safety. These options could be present in the website or mobile application based on your system and needs.
• An interface for reporting safety issues. Your system should provide an interface for the driver or passenger to report safety-related issues(This can include abuse, property theft, and accident reports).
• Driver authentication modules. The system should be able to verify whether the driver is authentic or not, like verifying a driver’s license. Record of periodical drivers’ fitness tests and their analysis.
• Rating system. Ratings for both driver and passengers should be there in order to monitor the driver’s/passenger’s behavior.

Conclusion:

Transportation safety is one of the main areas that still need solid regulations and monitoring. Still, a lot of business owners and government bodies are solving complex puzzles regarding safety. Software-based cloud solutions will play a key part in the future of transport safety.

Our Uber clone has all the above-mentioned features built in and will be suitable for most taxi and public transport businesses. Do check it out!